Your Privacy Is Our Priority
Effective Date: May 1, 2026
Xtreme Laundry (“Xtreme Laundry,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us when using our website, contacting our team, or using our laundry services.
This Privacy Policy explains how we may collect, use, and protect your information when you visit our website, contact us, sign up for promotions, schedule laundry services, or otherwise interact with Xtreme Laundry.
1. Information We Collect
We may collect the following types of information when you interact with our website, locations, or services.
Personal Information
Information you voluntarily provide may include:
- Name
- Email address
- Phone number
- Service address or pickup/delivery address, when applicable
- Payment details, when applicable
- Laundry service preferences
- Order or service request details
- Commercial laundry inquiry details, when applicable
- Employment application information, when applicable
This information may be collected when you:
- Request wash dry and fold or laundry services
- Schedule pickup and delivery, when available
- Contact us through forms, email, phone, or text
- Sign up for promotions, deals, events, or updates
- Request commercial laundry service information
- Apply for employment
- Communicate with our team
2. Automatically Collected Information
When you visit our website, certain information may be collected automatically, including:
- IP address
- Browser type
- Device type
- Pages visited
- Website usage data
- Referral source
- Cookies and similar tracking technologies
3. How We Use Your Information
We may use your information to:
- Provide and manage laundry services
- Process wash dry and fold orders or other laundry service requests
- Schedule pickup and delivery orders, when available
- Process payments and service requests
- Communicate order updates, confirmations, service information, or customer support responses
- Respond to customer inquiries
- Send promotional offers, deals, event invitations, laundry care tips, or marketing messages when permitted
- Improve our website, services, locations, and customer experience
- Process commercial laundry inquiries
- Process employment applications
- Maintain website security and performance
- Comply with applicable legal obligations
4. Third-Party Services
We may use trusted third-party providers to help operate our website and services. These may include:
- Online scheduling platforms
- Laundry management software
- Payment processors
- Marketing and email platforms
- Analytics and advertising tools
- Customer communication tools
- Delivery or logistics service providers
- Website hosting and security providers
These providers may access only the information necessary to perform services on our behalf. Their use of information is governed by their own privacy policies and service terms.
5. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
- Improve website functionality
- Analyze website traffic and performance
- Remember user preferences
- Support marketing, advertising, and remarketing efforts
- Understand how visitors interact with our website
You may disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.
6. Marketing Communications
If you sign up for promotions, deals, events, laundry care tips, submit a form, or otherwise provide consent, we may contact you by email, phone, or text message with service updates, offers, or other relevant information.
You may opt out of marketing communications at any time by following the unsubscribe instructions provided in the message or by contacting us directly.
Service-related communications, such as order confirmations, pickup and delivery updates, appointment updates, or account-related messages, may still be sent when necessary.
7. Data Security
We take reasonable administrative, technical, and physical measures to help protect your personal information from unauthorized access, misuse, disclosure, alteration, or loss.
However, no method of internet transmission or electronic storage is completely secure. We cannot guarantee absolute security of your information.
8. Information Sharing
Xtreme Laundry does not sell personal information.
We may share information only when necessary to:
- Provide laundry services
- Process transactions
- Fulfill pickup and delivery requests, when available
- Respond to customer inquiries
- Support website, marketing, communication, or operational tools
- Process commercial laundry inquiries
- Comply with legal obligations
- Protect the rights, safety, or property of Xtreme Laundry, our customers, or others
9. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, including the right to:
- Access the personal information we have about you
- Request correction of inaccurate information
- Request deletion of personal information
- Opt out of certain marketing communications
- Limit certain uses of personal information, where applicable
Requests may be submitted using the contact information listed below.
10. Children’s Privacy
Our website and services are intended for customers who are old enough to schedule or manage laundry services. They are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
If we learn that we have received personal information from a child under 13, we will take reasonable steps to remove it from our records.
11. Links to Other Websites
Our website may include links to third-party websites, apps, or services. We are not responsible for the privacy practices, content, or security of those third-party websites.
We encourage you to review their privacy policies before providing personal information.
12. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.
13. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
Xtreme Laundry
5952 Old York Rd
Philadelphia, PA 19141
Phone: (215) 924-4405
Email: help@xtremelaundry.com